Disclaimer

📅 Last Updated: January 1, 2025

1. Independent Travel Agency

Meta Extra Viajes (metaextraviajes.online) is an independent travel agency. We are not affiliated with, endorsed by, sponsored by, or in any way officially connected to any airline, airport, or government aviation authority.

META HEIGHTS GENERAL TRADING L.L.C manages the advertising and marketing operations under the Meta Extra Viajes brand. Actual travel bookings, ticketing, and fulfillment are carried out by Sea and Sky Travel Solutions Private Limited, operating under IATA License No. 14025685.

2. Trademark and Intellectual Property Disclaimer

All airline names, logos, trade names, trademarks, service marks, and registered marks referenced on this website or during our phone consultations are the exclusive property of their respective owners. These names and marks are referenced solely for the purpose of identifying the airlines whose flights we have the ability to book and service on behalf of our customers.

The use of any airline trademark, logo, or trade name on this website does not imply any affiliation, endorsement, partnership, or approval by the respective airline. Any unauthorized use of airline trademarks is expressly prohibited.

3. Pricing Disclaimer

Airfares, taxes, fees, and surcharges are subject to change at any time and are not guaranteed until a booking is confirmed and full payment has been received. Factors that may cause price changes include:

• Airline dynamic pricing and availability fluctuations.
• Changes in fuel surcharges or airport taxes.
• Currency exchange rate fluctuations (for international fares).
• Fare class availability at the time of booking.
• System pricing updates between the time of quote and confirmation.

We make every effort to provide accurate fare quotes but cannot guarantee that prices quoted verbally will remain available until payment is received and ticket is issued.

4. Service Availability Disclaimer

Our services are subject to availability and may be limited by:

• Airline seat availability and booking class restrictions.
• Global Distribution System (GDS) availability and technical limitations.
• Airline-imposed embargoes or capacity restrictions on certain routes.
• Force majeure events, including but not limited to natural disasters, pandemics, government travel restrictions, or geopolitical events.

We reserve the right to decline any booking request at our discretion if we are unable to fulfill it for legitimate operational or compliance reasons.

5. No Endorsement of Airlines

The listing of any airline, route, or flight option during our consultations or on our website does not constitute an endorsement, recommendation, or guarantee of the quality, safety, or reliability of that airline's services. Customers are encouraged to independently review airline safety ratings, customer reviews, and baggage policies before confirming a booking.

6. Accuracy of Information

While we strive to provide accurate and up-to-date information on our website and during phone consultations, we do not warrant or guarantee the completeness, accuracy, reliability, or timeliness of any information provided. Flight schedules, airline policies, visa requirements, and travel advisories can change without notice.

Customers are responsible for verifying travel requirements, including visa regulations, health advisories, and entry restrictions, with the relevant embassies, consulates, or official government sources prior to travel.

7. Third-Party Websites

Our website may contain links to third-party websites, including airline booking systems and government travel advisory portals. We do not control these sites and are not responsible for their content, privacy practices, or accuracy. Links are provided for convenience only and do not constitute an endorsement.

8. Limitation of Liability

Meta Extra Viajes, META HEIGHTS GENERAL TRADING L.L.C, and Sea and Sky Travel Solutions Private Limited expressly disclaim all liability to the fullest extent permitted by law for:

• Flight delays, cancellations, or diversions caused by the airline or weather.
• Loss of baggage, personal property, or documents during travel.
• Personal injury, illness, death, or property damage occurring during travel.
• Denied entry at destination or transit countries due to incomplete documentation.
• Any losses arising from the use of, or inability to use, our website or phone services.
• Technical errors, system outages, or communication failures beyond our control.

9. Phone Call Recording Notice

As disclosed at the start of each call, your phone conversations with our consultants may be recorded for quality assurance, training, and verification purposes. By continuing the call, you consent to the recording. Recordings are stored securely and may be accessed in the event of a dispute. Please refer to our Privacy Policy for more details.

10. USA-Based Customers

Our services at metaextraviajes.online are specifically directed at customers located in the United States of America. We are fully compliant with applicable U.S. consumer protection regulations, including U.S. Department of Transportation (DOT) rules for ticket sales and refunds. Customers in other countries are advised to consult local regulations before booking.

11. Changes to This Disclaimer

We reserve the right to update, modify, or replace this Disclaimer at any time without prior notice. The updated version will be effective upon posting to this page. Your continued use of our services following any such changes constitutes your acknowledgment and acceptance of the updated Disclaimer.

12. Contact Information

For any questions, concerns, or disputes related to this Disclaimer or our services, please contact us through the following channels: